QuickBooks Scan Manager Not Working? Here is What to Do

Using QuickBooks Scan Manager, you can scan receipts and documents. You can add the scanned copy of the receipts to the Invoices and sales receipt. But once you encounter QB Scan Manager Not Working, you won’t be able to scan the receipt anymore. It is a frustrating scenario if you have to send an invoice or sales bill with a scanned receipt. Sail through the blog to learn more about the triggers of the scan manager not working.

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What Can Cause The Error QuickBooks Desktop Scan Manager Not Working?

Dealing with the errors becomes easy when you know the origin of it. Read the causes mentioned here, which are reasons for Scan Manager Not Working in QuickBooks.

Missing components in QuickBooks.
You are not using the TWAIN-compliant scanner. QuickBooks can only be connected with a TWAIN-compliant scanner.
Corrupted installation files of QuickBooks. You can reinstall QB to correct the issues in it.

Methods To Fix The Issue Triggering Scan Manager Not Working in QuickBooks

You can use any of the methods below; however, there are many ways to fix the QB scan manager not working.

Troubleshooting methods 1: TWAIN-compliant Scanner

The printer should be TWAIN compliant for it to work properly

Check if the scanner you want to use with the QuickBooks is TWAIN compliant or not.
If the scanner is not TWAIN compliant, you won’t be able to use it in QuickBooks, and consequently, you will get errors.

Troubleshooting methods 2: Test your Printer Outside QuickBooks

Scan manager not working is not necessarily an issue with QuickBooks. We are mentioning the steps below, using which you can verify the same.

Go to any other application on the PC and try to scan any document there.
If the print doesn’t work with other programs, too, there is some issue with the scanner. If you find the printer working fine, it means there is some issue in your QuickBooks. Use the next troubleshooting to fix the same.

Recommended To Read : Everything You Should Know to Fix Print W-2 Form in QuickBooks

Troubleshooting methods 3: Run Repair For The Issue In QuickBooks

There’s an effective tool called QuickBooks Tool Hub, which can be downloaded from the Intuit site.

Search for the Intuit site on your browser and download it by visiting the webpage.
Next, you have to install the files for which you have to save the downloaded file on the desktop.
Then click on the file and agree to the terms and conditions of the program, and you are there.
Installation has finished, and you can start using the QB tool hub for troubleshooting now.
Close QuickBooks and open the tool hub by double-clicking.
Select program problems>Quick Fix My Program.
The tool will start to run to detect and fix the components of QuickBooks.

When the process is complete, shut the QB tool hub. Then, you can continue again with QuickBooks and reattempt scanning.

Conclusion

Are you still encountering the error QuickBooks Scan Manager Not Working? It means some more specific issues exist with your QuickBooks. Specific issues in QuickBooks can only be resolved by experts. Remember that you cannot delay the troubleshooting for long as it costs you work time. Call us at +1(855)-738-0359 to fix the scan manager issue instantly.